Privacy policy

What the form collects

When you send a request, the form collects the details you enter, such as name, email, phone, company, ZIP, quantity and your message. Those go to 1DB, the lead service this site uses, and are used to reply to you.

Analytics

We use PostHog, sent through this domain, to count page views and form activity. We do not identify visitors, and contact details are never sent as analytics properties.

Address suggestions

Address suggestions in the form come from Google. The text you type into an address field may be sent to Google to produce suggestions.

Contact

Questions about your data: info@bostongaylords.com.

What we keep

What you type into the quote form is sent to 1DB, which stores it so a reply can be sent. It includes the details you entered and the page you were on. We do not sell it, and we do not ask for anything the reply does not need.

Cookies and analytics

PostHog measures which pages are viewed and which parts of the form are completed. It runs through this domain rather than a third-party address. It is not used to identify you by name, and contact details are not sent to it.

Your choices

To ask that a request be corrected or removed, write to info@bostongaylords.com and say which request. Address suggestions in the form are requested from Google as you type, and Google receives the characters entered in the address field to return matching addresses.

Retention and sharing

Requests are kept in 1DB for as long as they are needed to reply and to keep a record of what was asked. They are shared only with the people who have to read them in order to answer. Nothing is posted publicly. Cookies and similar storage are limited to what the form and the analytics need to work, and you can clear them in your browser at any time.

Children and sensitive data

This site is written for businesses and is not directed at children. The form does not ask for financial details, government identifiers or health information, and you should not enter any. If you type something sensitive into a free-text box by mistake, write to the email address below and ask that the request be removed.

International visitors and changes

This site is operated for the Greater Boston market and is intended for visitors in the United States. If you write from elsewhere, your message will still be handled the same way. When this policy changes, the new version replaces the old one on this page, and requests already sent remain subject to the terms in force at the time.

How to see what we hold

Write to the email address on this page, name the request and the date, and ask for a copy. We will respond with what we hold about that request.

Server logs and security

Like most sites, ours is served by a platform that records technical details of each visit, such as the address requested, the time and the browser type. These records support security and troubleshooting. Messages travel over encrypted connections, and access to stored requests is limited to people who need it to respond.

Questions about this policy

Anything unclear can be put to info@bostongaylords.com; we will explain in plain words how a particular detail is handled.

Cookies from PostHog are first-party, set under this domain, and can be blocked without breaking the form.